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Client Charter

TEN great reasons why you should call us before deciding on your accountant…

1.    Unlimited Phone Support
You can call as much as you need without charge. It can be about anything – tax, business ideas, just someone to use as a sounding board or whatever you need. If you need help and we can provide it on the phone, it’s FREE.

2.    Unlimited Free Meetings
Whenever you wish to meet up, any meetings at our offices are always provided FREE of charge. You have the right to these whenever you feel the need. Just call us to schedule the meeting.

3.    FREE Initial Tax Review
To identify all the tax planning opportunities you are not presently taking advantage of. This covers business structure, tax on trading profits, profit extraction,VAT, employee tax & NI savings, Capital Gains and Inheritance Tax.

4.    Work On Time
Accounts are guaranteed for completion within 30 days, phone calls and e-mails returned within 24 hours max but usually sooner.

5.    Fixed Fees
Quoted in advance of the work and related to the value of work to be completed so that you know where you stand. That is unless you prefer to be charged on an hourly basis.

6.    Tax Tips
Relevant to business owners delivered to you by E-mail through our regular E-Tips.

7.    Our Complete Guide To How To Make More Profit
Using proven business strategies which is probably worth at least £500 is provided FREE to all new clients.

8.    Client Equality
All clients are treated equally irrespective of size of client fee. No client is more important than any other. All are entitled to outstanding service.

9.    A Free Annual Financial Check Up
Claim your check up whenever you want to review your wealth position, strategy for improvement and wealth protection.

10.  100% Risk Free Guarantee